Frequently Asked Questions
Everything you need to know about our dispatch services
Everything you need to know about our dispatch services
A dispatch service acts as your freight coordinator. We find loads, negotiate rates, handle paperwork, plan routes, and provide 24/7 support — so you can focus on driving.
We stand out through our driver-first approach, 24/7 availability, experienced dispatchers, and percentage-based pricing. We only succeed when you succeed.
Both! Whether you run 1 truck or 50, we have plans tailored to your needs. Many clients start solo and grow with us.
All 48 continental US states, with strong lanes in the Midwest, Southeast, Southwest, West Coast, and Northeast.
Percentage-based: Basic (5%), Full Service (8%), Fleet (custom). You only pay when you complete a load — no upfront fees, no monthly charges, no contracts.
None at all. The percentage rate is all you pay. No setup, cancellation, or surprise charges — ever.
Most clients use factoring companies that auto-deduct our fee. We also accept weekly/monthly invoicing, ACH, check, or credit card.
Absolutely! Upgrade or downgrade anytime with no penalties. Changes apply on your next load.
We search DAT, Truckstop, leverage shipper relationships, and negotiate rates. We match freight to your equipment, lanes, and rate requirements.
With Full Service: rate confirmations, BOLs, PODs, lumper receipts, invoicing, and factoring coordination — all handled.
24/7/365. Trucking never stops and neither do we. A live dispatcher is always available.
Yes — detention requests, layover claims, TONU issues, and broker disputes. We advocate for you throughout.
Fill out our contact form or call +1 307 999 4256. We'll schedule a quick onboarding call. You can be operational within 24-48 hours.
MC authority number, insurance certificates, W-9, equipment details, preferred lanes, home time requirements, and minimum rate per mile.
Most clients are receiving loads within 24-48 hours. It includes a strategy call, document collection, system setup, and dispatcher introduction.
We typically require MC authorities at least 3 months old with some operating history for best results.
